*Introduction**

At Neesa Mart, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, protect, and share your data when you use our website, make purchases, or engage with our services.

**1. Information We Collect**

- **Personal Information**: When you create an account, make a purchase, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address.

- **Payment Information**: For processing payments, we collect billing information such as credit/debit card numbers, which is securely managed by trusted third-party payment processors.

- **Usage Data**: We may collect data related to how you access and use our website, including device information, IP address, and browsing patterns.

- **Cookies and Tracking Technologies**: We use cookies and similar technologies to enhance user experience, track website traffic, and personalize content.

**2. How We Use Your Information**

- **Order Processing**: To process and fulfill your orders and manage transactions.

- **Communication**: To send order confirmations, updates, marketing communications, and respond to inquiries.

- **Improving Services**: To understand customer preferences and improve our website and services.

- **Security**: To protect against fraud, and unauthorized access, and ensure data security.

**3. Sharing Your Information**

We do not sell your personal information to third parties. We may share your data with:

- **Service Providers**: Trusted partners who assist in delivering our services (e.g., payment processors, shipping providers).

- **Legal Compliance**: To comply with applicable laws, regulations, and legal requests.

**4. Data Protection**

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure data storage practices.

**5. Your Rights**

- **Access and Correction**: You have the right to request access to your personal data and request corrections if necessary.

- **Data Deletion**: You may request the deletion of your data, subject to legal and business obligations.

- **Opt-Out**: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

**6. Cookies Policy**

Neesa Mart uses cookies to store and track certain information about your visit for improved user experience. You can control or delete cookies through your browser settings.

**7. Third-Party Links**

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

**8. Changes to Our Privacy Policy**

Neesa Mart may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be modified accordingly.

**9. Contact Us**

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

**Neesa Mart Customer Service**  

Email: support@neesamart.com  

Phone: +8801738679107 

Address: E/8/A Francis Road, CRB, Kotoali, Chittagong

**Last Updated**: 01/1½024